Benjamin McKinney

ProShop ERP Bellingham, WA (Remote)

Software Developer Lead

April 2020-March 2026

• Rapidly learned ProShop's esoteric stack and implemented a GraphQL API from the ground up--including language support, schema generation based on module definitions, and an extensible resolver system.
• Conceived and developed integrations-focused features that won new customers and delighted existing ones.
• Led a small professional services team and delivered custom projects using the API to extend the product's capabilities and meet acute customer needs.
• Mentored junior and mid-level developers and fostered an environment of learning, collaboration, growth, and ownership.

PriceWaiter Bellingham, WA

Developer

October 2014-December 2019

• Researched and incorporated emerging web technologies and contributed ideas, architecture and strategy, as well as implementation, testing and support, to features across the full stack.
• Shipped complete feature pilots that led to immediate conversions for existing customers and expanded our platform offering into new markets.
• Researched, developed, delivered and maintained integrations with major online ERP and eCommerce systems.

SpringCM Chicago, IL

Solutions Software Engineer

July 2010-September 2013

• Responsible for developing and maintaining customizations for major customers.
• Designed and implemented a standardized, repeatable process and framework for building complex workflows on SpringCM's Advanced Workflow engine.
• Based on experience with these monolithic apps and extensive use of SpringCM, identified missing features in the platform.
• Developed customizations and SpringCM features from design through to training of our support team.
• Wrote developer docs, code samples in various languages, and provided advanced support to client technical personnel.

Technical Support Representative

July 2008-July 2010

• Served as the first technical point of contact for new customers, managing new implementations of SpringCM.
• Guided customers through basic best practices and developed solutions using advanced features.
• Assisted in advanced training sessions for customers, partners, and new hires.

Salesforce.com Administrator

February 2008-July 2008

• Immediately took over a customer billing system implemented in Excel; mastered it, then converted it to an app using the Salesforce API.
• Designed and implemented a Salesforce organization, covering lead generation through billing, that has seen continuous use through years of growth and movement upmarket.
• Hired full-time after five months, despite starting in a contract position with no Salesforce experience.

FIRST Robotics Team 2605 "Seamonsters Robotics" Bellingham, WA

Mentor, Programming Team

2014-2017

• Encouraged and supported the team in converting the program from C++ to Python, lowering the barrier for new programmers and enabling students to contribute to and benefit from a nationwide developer community.
• Fostered an open-source, collaborative spirit in a team that had previously been dominated by the individual knowledge and efforts of a few students.
• Worked with the team to choose new student leaders each year and wrote awards recommendations for exceptional team members.

FIRST Robotics Team 3711 "The Iron Mustangs" Trout Lake, WA

Mentor

2013-2014

• Mentored high school students at a tiny rural school (my alma mater) that has fielded nationally competitive robotics teams.
• Challenged myself by dusting off my C++ as well as in teaching coding to high schoolers at widely varied skill levels.
• Supported and guided students on all aspects of the robot project: coding, design, strategy, time management and prioritization.